Privacy Policy

We are committed to respecting and protecting your privacy.
When you interact with us we may receive personal information about you. This page tells you how we collect use and store your information.

Who is Bespoke IT Solutions?

Bespoke IT Solutions is a small IT consultancy.
Our contact details can be found here.

What information do we collect and when?

We collect personal data as defined by the General Data Protection Regulations.
We collect information about you directly when you register an account to use our services and we also collect data indirectly when you use this website.
Information collected directly will include your name and email address. We may also collect other personal details relevant for the purpose for which it was provided, e.g. for credit card processing.
In common with many other organisations we may also collect information about the use of our website. This information does not contain any personal information.

How and when do we use cookies?

Cookies are small text files sent from our website to your computer, they allow us to recognise your computer, tailor the website for you and provide analytics to us on the use of our website.
These cookies do not contain any personal information and they cannot be used to control your computer.
By continuing to use this website you are agreeing to our use of cookies.
However, cookies can be completely disabled in your browser. If you choose to do that you may experience reduced functionality in this site.
Your browsers Help section will normally tell you how to disable cookies.

How do we use your information?

We use your personal information for the sole purpose of processing your account with us.
We do not collect more information than we need.
We will never share, sell, rent or otherwise communicate your details to a third party unless that is needed to process your account.
For example, we will share some details with our card payment processor, Stripe.
There may be links from this website to pages on other sites, we do not control the privacy policies on any external websites.
We recommend that you read the privacy policy on any website you visit. The privacy policy for Stripe is available here.

How do we contact you?

We require an account with us before you can use our services.
That account requires a valid email address and telephone number which we will use to contact you regarding the status of your account.
By opening an account and using our services you agree to be contacted by email.
We will not contact you by telephone (except if your email address stops working) or post.
We do not require postal address for you but you will need to provide your billing address to our credit card payment processor.
We do not send out marketing material or newsletters.

Future changes to this privacy policy

Changes to this policy will be notified by a banner on our website.

Last updated July 2018

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